Online and Mobile Information Practices
Information We May Collect
The information we collect varies depending on the type of activity you are performing on our Website or App and helps us personalize and continually improve your experience. Much of the Website and App can be accessed without providing any personal information. In all instances where we collect personal information through the Website or App, we specifically indicate what information is required in order to provide you with the product or service you have requested, including new sign-ups and form submissions. Additionally, we may collect some information specific to businesses that operate as fleets such as fleet size, driver count, number of assets, etc.. Further, the TivaCloud site collects personally identifiable information, as mentioned above, when you request a demo or estimate, sign up for services online or register for a new account, sign-up for our newsletter, or provide feedback on any of our message boards or via email.
When you use our Website, we may collect the information you provide us, such as name and email, in order to correspond with you as requested, sign up for newsletters or other information or services, or participate in a promotion, survey or other site feature. In addition, we collect personal information such as your name, address, e-mail, and phone number when you apply for employment with us through our Website or App. We may also collect information relating to your employment history when you submit that information as part of an employment application. We also have taken steps to prevent submission of users’ IP addresses during form submissions and schedule deletion of form submissions personal data after 365 days.
When you use our Services through our Website or App, we may need to collect personal information to complete your request or deliver the Service. We provide Services to you pursuant to our End User License Agreement (“EULA”) with you. The personal information we collect varies depending upon the Service you are using or for which you enroll. Examples of information we may collect for our Services or enrollment in our Services include information such as your name, address, date of birth, gender, employment and financial information, e-mail address, Social Security Number, driver’s license number, vehicle identification number, credit card number, etc. We may also collect information relating to your driving record or employment history when you submit that information as part of the Services you access or otherwise provide that information for use in our Services.
How We Use Your Information
The information you provide to us is primarily used to help us better serve you, provide you with the information or Services you request, and/or provide Services to the entity or affiliate on whose behalf you are providing your information. We also use that information to deliver you or contact you about the requested products/services or information. We may use your personal information to provide important information about products or Services that you have or are using, including security risks and updates. Additionally, we may send you information about new products and services that may be of relevant interest to you. If you do not want to receive such marketing communications from us in the future, we will provide an Opt-out link or you can let us know by e-mailing or mailing us at the below respective addresses and telling us the name and addresses that you would like removed for those communications.
In addition, the information you provide through our Careers page may be used to consider you for employment with us and to improve our Website and/or App. We may also use that information to contact you about a position for which you applied or another position which may interest you. We may also contact you about future employment opportunities with us. If you no longer wish to be considered for employment with us, please contact us through one of the methods below.
With Whom We Share Your Information
We limit the release of information and we require privacy protections in our business relationships. We do not sell or trade customer information. In addition, we may share your personal information when required by law, or with third parties that perform functions on our behalf. When using our Services, we may share your information with the entity or affiliate on whose behalf you are using the Services or to otherwise provide the Services in accordance with the applicable EULA.
HOW WE SECURE YOUR INFORMATION
Information we capture through applications or enrollments or our Services is securely transferred and stored. If you choose to create an account with us, it will be protected by a password of your choosing. It is your obligation to prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer or device and browser and by logging out after you have finished accessing your account. In addition, we maintain appropriate administrative, physical, and technical controls to protect your personal information, including encryption, systems monitoring, and access controls.
A cookie is an element of data that a website can send to your browser, which is then stored on your system. A cookie is useful for having the browser remember specific information across several pages or between visits to a website. A cookie does not store personally identifiable information or any sensitive information. Also, our site does not read any information stored in cookies given to you from other websites, except in cases where the other website is a provider of information or functionality within our website and that cookie is necessary to make our website function correctly.
- Website administration and personalization
- Completing your request
- Analysis of page and website information that does not identify specific individuals
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Browsers may also be set up to display a warning when a cookie is used. You may even disable your browser from accepting cookies. To provide you with the best possible experience while visiting our website, please enable cookies within your browser. Some portions of our website may not function properly if cookies are disabled.
We use a tool called “Google Analytics” to collect information about use of this site across devices. We have implemented the Remarketing and AdWords features of Google Analytics. The Remarketing feature allows us to serve you relevant advertising on third party websites if you have visited our Website, however accessed, but does not personally or directly identify you. AdWords allows us to manage our advertising and collect information about your visit to our Website. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ad Settings [link www.google.com/settings]. You can opt out of Google Analytics without affecting how you visit the Website. For more information on opting out of being tracked by Google Analytics, visit this Google page [link https://tools.google.com/dlpage/gaoptout].
Leaving Our Website and/or Linking to Third Parties
Because our website is secure, your browser URL will inform you if you are leaving a secured portion of the site. We strive to ensure that any information you send us is safe. When you leave this Website and go to another linked site, we are not responsible for the content or availability of the linked site. Please be advised that we do not represent either the third party or you if you enter into a transaction on the third-party site. Further, the privacy and security policies of the linked site may differ from those practiced by us.
Control Over and Access to Your Information
We enable you to have control over the accuracy of your personal information. You can delete or change your personal information with us at any time by contacting us via a method described under “Contact Us” below.
Do Not Track
Third parties may collect information about you across different web sites, including our website. We honor DO Not Track signals and we do not track, place advertising or tracking cookies, or use advertising when a Do Not Track browser mechanism is in place.
Social Security Number Policy
Social Security numbers are classified as “Confidential” information under our Cloud Security Policy. Accordingly, Social Security numbers may only be accessed by and disclosed when there is a legitimate business “need to know” in accordance with applicable laws and regulations. Social Security numbers, whether in paper or electronic form, are subject to physical, electronic, and procedural safeguards, and must be stored, transmitted, and disposed of in accordance with the provisions of our Cloud Security Policy applicable to Confidential information. These restrictions apply to all Social Security numbers collected or retained by us in connection with customer, employee, or other relationships.
TivaCloud, a Fleetworthy Solutions Company
4600 American Parkway, Suite 300
Madison, WI 53718